Sales Account Specialist

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Amcor

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A multinational packaging leader • Global presence • Packaging • Innovation • Sustainability

10,000+

Description

• Serve as key internal partner in support of identified tasks for one or two GCI Account Managers • Work within established Amcor processes and is accountable for system data accuracy, integrity, and completeness for sales orders and processes • Follow, maintain, and develop business data standards and procedures across the business. • Maintain a strong understanding and can explain downstream impacts on all departments. • Proactively seek out cross-functional relationships with internal partners to improve end to end processes. • Acts as a key resource for Sales and Customer Service internal partners. • This includes the execution of data entry and collaboration with appropriate business resources to ensure complete and accurate data • Critically review, analyze benefit/risk, synthesize, and interpret information for the purpose of AM/Leadership decision making by employing unique analysis to generate new ideas in complex areas. • Integrate complex information to develop creative solution maximizing the outcome for the customer and the company • Place prototype orders, sample requests and coordination with Customer Service/Plant Support Account Manager(s) in the review and resolution of customer open accounts receivable balances, implement actions for future solutions • Work with other functional areas to investigate the potential to develop reports and actions to fulfill customer requirements • Complete the review of lateness report, communication, and follow-up with plant/customer service for late deliveries for communication to Account Manager(s) • Complete entries for price requests and track status of open requests • Complete entries of actions into SFDC and partner with the sales team to ensure accurate entry and maintenance of SFDC entries (meetings, contacts, updates) • Complete Graphic Orders (GO) forms for roll stock/printed film die (or facilities request to add PRT to iDOT) • Own the entry of CIM (Customer Item Management) form • Analyze monthly inventory materials commitments, providing potential solutions to the sales team on inventory reductions • Support or lead preparation for customer visits, road shows, presentation data

Requirements

• 2+ years of successful experience in a customer facing/supporting role • Bachelor’s Degree preferred • Demonstrated leadership qualities and success working in cross functional environments