Senior Director - Revenue Operations

2 days ago

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Logo of AMN Healthcare

AMN Healthcare

Workforce Solutions • Recruitment Process Outsourcing • Managed Services Programs • Consulting • Locums Billing

Description

• The Senior Director, Sales Support & Operations is responsible for leadership and direction in the development, execution, and integration of all projects and work streams for their Division. • Develops sales support operation strategies for delivering outstanding services for Enterprise Accounts. • Ensures that sales contractual terms are being met and keeps internal partners and clients educated and advised of contractual obligations while maintaining efficiency. • Resolves advanced service calls to position AMN as a critical partner in the client’s success. • Assists in the preparation and delivery of client business reviews, crafting additional opportunities for strategic partnership and client integration. • Partners with enterprise-wide brands to market sales opportunities, resolve issues and ensure efficient file flow and order prioritization to retain market share. • Monitors to assure that policies and procedures are in place, adhered to, and are in keeping with current business practices, including working directly with the audit team. • Ensures successful closure of contracts, candidate placements, and hourly billing for all regions on a monthly basis. • Evaluates job performance and initiates hiring, disciplinary, termination, and commendatory actions on assigned personnel.

Requirements

• Bachelor's Degree with 15+ years of work experience OR High School Diploma/GED with 19+ years of work experience • Experience in a supervisory role • Salesforce experience • Implementation experience desired with strong change management experience

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