Turn
Turn is a unified advertising platform that offers consolidated solutions for advertising across various media, including TV, digital, and social channels. The company leverages AI-led strategies for campaign optimization and provides tools for planning, executing, and measuring advertising effectiveness. With a focus on audience-based selling and integrated workflows, Turn aims to maximize advertising performance and revenue for both advertisers and broadcasters.
enterprise cloud platform • marketing software • digital advertising • data management
Customer Success Manager
February 16
Turn
Turn is a unified advertising platform that offers consolidated solutions for advertising across various media, including TV, digital, and social channels. The company leverages AI-led strategies for campaign optimization and provides tools for planning, executing, and measuring advertising effectiveness. With a focus on audience-based selling and integrated workflows, Turn aims to maximize advertising performance and revenue for both advertisers and broadcasters.
enterprise cloud platform • marketing software • digital advertising • data management
📋 Description
• Turn is a technology platform that helps companies quickly and efficiently screen potential workers. • We streamline and simplify the hiring process for businesses that rely on a large, flexible workforce. • This role requires deep expertise in managing enterprise customer relationships, navigating complex compliance requirements, and ensuring client success in a highly regulated environment. • Serve as the primary point of contact for customers, ensuring seamless onboarding and ongoing support.
🎯 Requirements
• Experience in Background Screening: Prior experience working for a background check, screening, or related company. • Expertise in Consumer Data & Compliance: Strong understanding of FCRA, data privacy laws, identity verification, and risk management in a consumer data-driven environment. • Customer Success / Account Management Experience: 3-5+ years in a CSM, Account Manager, or Customer Relationship role within the background screening or consumer data industry. • Problem-Solving & Client Advocacy: Ability to proactively resolve customer issues, drive adoption, and advocate for client needs internally. • Excellent Communication & Stakeholder Management: Experience working with enterprise clients, legal teams, and compliance officers. • SaaS & Tech-Savvy: Comfortable using CRM systems (Salesforce, HubSpot) and customer success tools. • Nice to Have Skills: Experience with API integrations, data analytics, or fraud prevention solutions. • Background in trust & safety, fintech, HR tech, or regulatory tech.
🏖️ Benefits
• Competitive Salary • Major medical insurance • Remote work with occasional onsite team meetings • Working hours aligned with Central Time Zone (CST)
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