Senior Researcher

September 26

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Apollo.io

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Sales Engagement • Lead Generation • Predictive Analytics • Lead Scoring • Sales Strategy

51 - 200

Description

• Integral role in driving customer-centric vision • Partner with stakeholders on critical research projects • Help grow research team alongside Product & Design • Execute user research activities for valuable insights • Contribute to creation of user personas and journey maps • Work within agile development for iterative testing • Plan and facilitate usability testing sessions • Collect and analyze user data for actionable insights • Prepare research reports and communicate findings • Engage with cross-functional teams to integrate insights • Coach and mentor junior researchers • Stay informed on industry trends and best practices • Pursue professional development opportunities • Adapt to fast-paced startup environment

Requirements

• Proficient in a wide variety of mixed methods (1:1 interviews, focus groups, surveys, etc.) • Grounds research priorities in objectives that drive user, customer, and business value • Loves the process of developing and learning new skills • Knows how to resolve tough issues and tailor research methods • Independently identifies research opportunities • Understands the importance of learning from different viewpoints • Clear and effective in verbal and written communication • Diverse portfolio showcasing complex problem-solving • Team player who's resilient in challenges

Benefits

• Great compensation package • Culture thrives in openness and excellence • Investment in remote employees’ careers • Collaborative atmosphere • Support for experimentation and educated risks • Empowering role as a proactive educator