Program Manager
September 20
Description
• Accountable for performance of a team of Project Managers and financial and strategic success. • Program level accountability on budget, timeline, quality and key client relationship. • Strategic planning, supervision and execution of delivery and quality management plans. • Build and maintain strong client relationships to increase client satisfaction and revenue opportunities. • Analyze and evaluate statistical reports to proactively identify and improve program performance. • Communicate in a timely, clear and concise manner to stakeholders. • Solicit and use input and feedback to help drive efficiencies. • Provide regular program updates with action plans to Leadership. • Coordinate between project team members in a matrix reporting environment. • Manage risks and issues and undertake recovery actions as necessary. • Develop and mentor team members to drive team key performance metrics. • Support career development and succession planning within the team. • Maintain a strong resourcing pipeline. • Identify and organise training and professional development activities.
Requirements
• Minimum 5 years of project management experience in a metric-driven setting and ideally in a services organization. • BS or BA degree from an accredited university or equivalent work experience preferred. • 3+ years client facing or relationship management experience. • 2+ years people management experience. • Demonstrated agility and a service orientated approach. • Demonstrated ability to work effectively in an environment characterized by constant change, and a fast, deadline-driven culture. • Demonstrated ability managing budget responsibilities over a portfolio of projects. • Proven analytical skills including the ability to proactively identify problems, gather information and drive course of action for self and others. • Advanced Excel skills. • Proficient in English. Excellent oral and written communication skills.
Apply NowSimilar Jobs
September 16
Manage state testing projects at Cambium Learning Group.
August 29
Manage capitalization projects and support strategic facilities planning efforts.
August 27
Grow membership program for a nationwide home service network focusing on customer satisfaction.
August 9
Manage and launch energy programs while supporting government services initiatives.
August 8
Launch and oversee energy programs while collaborating with multiple stakeholders.