Connecting homeowners to home service pros 🏡
AIR CONDITIONING & HEATING • APPLIANCE REPAIR • AIR DUCT CLEANING • PLUMBING SERVICE • ELECTRICAL SERVICES
11 - 50
August 27
Connecting homeowners to home service pros 🏡
AIR CONDITIONING & HEATING • APPLIANCE REPAIR • AIR DUCT CLEANING • PLUMBING SERVICE • ELECTRICAL SERVICES
11 - 50
• Scale the project based on the determined targets and goals. • Manage all aspects of the new members’ application process, ensuring that new members receive prompt and high-quality service. • Monitor customer feedback, comments, and suggestions to ensure continuous improvement and growth. • Regularly review membership workflow and internal processes and make recommendations for improvement. • Segmentation of data and management of administrative processes. • Strengthen customer service and retention techniques. • Manage MailChimp and social media channels relating to customers attraction and retention. • Monitor and evaluate and update customers' services and benefits. • Ensure detailed analysis of customer profiles and data. • Ensure that communications related to loyalty and membership programs are accurate and timely and follow the company’s guidelines. • Manage and update the company's website to promote and maintain membership.
• Minimum 5 years of experience in Product Growth, Customer Success, Customer Experience, and Marketing • Solid business background and understanding of B2B relationships. • Excellent written and verbal communication skills • Strong analytical and goal-oriented mindset backed by project management skills • Advanced product management knowledge and capabilities • Advanced knowledge of increasing Customer Lifetime Value (CLTV). • Experience with automation and ability to learn new software tools on the job. • Ability to transform customer conversations into business-driving relationships while still serving customer goals. • Advanced knowledge of churn reduction tactics and experience implementing them to save accounts from churning. • Customer service skills.
Apply NowAugust 23
1001 - 5000
Analyze and guide compensation programs for a fast-growing Equipment Rental and Software company.
🇺🇸 United States – Remote
💰 $1.2G Debt Financing on 2021-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
📋 Program Manager
August 23
1001 - 5000
Lead design and implementation of network care programs for improving patient outcomes.
🇺🇸 United States – Remote
💵 $90.5k - $161k / year
💰 Secondary Market on 2019-10
⏰ Full Time
🟡 Mid-level
🟠 Senior
📋 Program Manager
🗽 H1B Visa Sponsor
August 21
1001 - 5000
Develop and deliver high-quality educational products for real estate learners.
August 17
201 - 500
Guide engineering teams to achieve timely deliveries aligned with strategic product roadmaps.