6 days ago
• The Senior Product Manager will empower our engineering and design teams to do their best work. • They will manage sprints, feature stories, design mocks, customer research, market research, and product roadmaps while helping us develop our product strategy. • Manage Jira epics & stories to empower engineers and designers to do their best work. • Help the team complete 90% of roadmap features on time. • Lead the planning and execution of user research. • Help determine what new feature(s) to build in H2 2025 and beyond. • Achieve a 40% survey result from customers (i.e. this is our internal benchmark that makes it clear we have excellent product-market-fit). • Utilize data across our apps to understand the strengths and weaknesses of the product. • Gather and analyze product feedback directly from customers. Use the feedback to prioritize the roadmap and help us achieve our sales and retention goals.
• 5+ years of Product Management experience, with a proven track record of delivering successful products that drive measurable impact. • End-to-end product ownership experience, from ideation and specification through development, release, analysis, and iteration. • Passion for customer research, deeply committed to understanding user needs through qualitative and quantitative insights, including conducting user interviews, analyzing behavioral data, and uncovering feature opportunities to validate ideas. • Strong alignment with Jobs to Be Done (JTBD), ensuring product decisions align with Applause’s Product Vision Statement and drive meaningful outcomes. • Data-driven decision-making expertise, utilizing user tracking and product analytics tools such as Pendo to inform strategy and measure success. • Exceptional communication skills, with the ability to effectively engage stakeholders at all levels, from frontline employees to executives, both within and outside the organization. • Collaborative and leadership-oriented, thriving in team environments, working cross-functionally with multiple stakeholders, and stepping into leadership roles as needed to drive alignment and execution.
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