Customer Support Specialist
Yesterday
🇺🇸 United States – Remote
💵 $20 - $25 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
Description
• Engage as a first point of contact with customers • Take ownership of resolving member concerns and healthcare navigation issues • Educate and motivate health insurance plan members • Assist customers, resolve concerns, document communications and facilitate process improvements
Requirements
• Positive, professional, customer-focused mindset • Excellent oral and written communication skills; oral and written mastery of the Spanish language is a plus • Minimum of two years’ previous healthcare, health insurance, call center and/or claims experience • High School diploma or equivalent • Experience with Google Suite and Salesforce Service Cloud a plus • Attention to detail and regular attendance required (40 hours per week)
Benefits
• Medical, dental & vision insurance • Paid time off & paid holidays • Employer contributions for HSA accounts • 6 weeks paid training (requires 100% attendance) • Tuition assistance • Opportunities for career development and advancement
Apply NowSimilar Jobs
2 days ago
Driven Brands Inc.
5001 - 10000
Join Auto Glass Now as a Sales Support Specialist, providing customer service and support remotely.
🇺🇸 United States – Remote
💵 $14 - $25 / hour
💰 Post-IPO Debt on 2022-10
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
2 days ago
Join Prisma Health as a Customer Service Specialist, managing billing inquiries and patient communications in a remote role.
2 days ago
Customer Care Representative at Sprinklr, providing technical support for enterprise customers and ensuring service excellence.
3 days ago
Driven Brands Inc.
5001 - 10000
Join Auto Glass Now as a Sales Support Specialist, ensuring excellent customer service and support.
🇺🇸 United States – Remote
💵 $16 - $27 / hour
💰 Post-IPO Debt on 2022-10
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
3 days ago
Driven Brands Inc.
5001 - 10000
Auto Glass Now seeks a Remote Sales Support Specialist to assist customers and create service quotes.
🇺🇸 United States – Remote
💵 $13 - $23 / hour
💰 Post-IPO Debt on 2022-10
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required