IT Systems Engineer

5 days ago

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apree health

WebsiteLinkedInAll Job Openings

501 - 1000

Description

• Manage and administer the company’s Slack environment, including external collaboration, PHI controls, and Workspace integrations • Design and implement custom automations, bots, and workflows in Slack to optimize processes and also provide approval on custom applications and bots. • Identify and proactively develop solutions for problem areas in IT Processes, focusing on automation in Google Workspace, Slack, and other SaaS platforms • Provide triage support for Slack and Google, ensuring swift resolution of issues, minimizing downtime, and collaborating with stakeholders to improve support • Implements, manages, and optimizes Slack environment auditing and reviewing all aspects of administration (users, channels, apps). • Skilled in creating custom bots/apps/integrations with Slack to connect to external systems (Salesforce) including utilizing ChatGPT. • Implement Slack-first legal intake process for personal injury legal firm, integrating to Salesforce and automating process. • Developing, maintaining, optimizing Slack’s core infrastructure • Collaborate with cross functional teams to understand product requirements • Troubleshoot and resolve Slack issues • Experience with version control • Stays up to date with latest Slack features and functionality • Design, develop, maintain, scale the cloud infrastructure for company wide SaaS applications. • Automate the life cycle management of user accounts • Diagnose and resolve cloud related issues, ensuring our Cloud infrastructure is secure • Knowledgeable with Worakto and building and maintaining recipes • Experience with GCP in an Enterprise environment

Requirements