Implementation Consultant

September 25

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Aptem

Onboarding • Enrolment • Learner assessment • Manage commercial training & CPD courses • EdTech

51 - 200

Description

•At Aptem, passionate about creating solutions that enable customers to deliver world-class training •Looking for someone with an in-depth understanding of regulatory and statutory requirements relating to public sector funding •Play a critical role supporting the growth of our business •Help customers understand Aptem's offerings, making recommendations on best use within their organisation •Transitioning customers to Customer Success for successful long-term Aptem usage •Ensuring projects are delivered in line with Aptem standard processes and best practice

Requirements

•Previous experience of working at an ESFA/public funded training provider, ideally in several of the following areas: •Curriculum Delivery •Funding and Compliance •Operations •Internal Verification •Quality Assurance •Experience managing multiple concurrent projects to tight deadlines •Experience working with technology systems •Working knowledge of Office 365 applications (Outlook, SharePoint, Excel, Word, PowerPoint etc.) •Strong, professional communication skills across all channels (face-to-face, email, Teams, presentations, calls, etc.) •Experienced with engaging and managing stakeholders at all levels •Strong customer focus, working in partnership with internal and external customers to achieve desired outcomes •Demonstrated ability to influence in situations without direct authority •Strong project team management and leadership skills •Excellent negotiation skills •Manages project risk and has the ability to predict / recognise issues and create solutions to these issues before they arise •Works with a sense of urgency and enjoys being busy •Demonstrates good personal organisation and close attention to detail •Challenges the status quo, is curious and strives for continuous improvement

Benefits

•27 days holiday (excl. bank holidays), plus 1 additional day off on your birthday •Option to take up to 1 day of paid volunteering leave every year. •Half a day off at the end of the working week during July and August. •Option to purchase up to 5 days of additional leave. •Company pension scheme. •Life insurance. •Private health insurance with Aviva. •Discounted gym membership. •Retail and other discounts. •Employee Assistance Programme. •Learning and development budget. •Regular paid social events throughout the year.

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