TAC Engineer

January 21

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Logo of Arista Networks

Arista Networks

Arista Networks is a leader in building scalable high-performance and ultra-low-latency networks for modern data center and cloud computing environments. The company offers a wide range of networking solutions including the Arista Extensible Operating System (EOS) for cloud networking, CloudVision for network automation and observability, and a variety of high-performance switches and routing platforms. Arista's solutions are designed for enterprise WANs, cloud-grade routing, multi-domain segmentation, security, and modern network operating models, making them a pivotal choice for hyperscale data centers and cloud environments.

Cloud Computing โ€ข Virtualization โ€ข Big Data Clusters โ€ข High Performance Computing

1001 - 5000 employees

Founded 2004

๐Ÿข Enterprise

๐Ÿ“ก Telecommunications

๐Ÿ’ฐ $2.6M Post-IPO Debt on 2015-05

๐Ÿ“‹ Description

โ€ข Post-sales technical support of Arista Datacenter and Campus products and solutions. โ€ข Respond to customer product inquiries via telephone or email. โ€ข Resolve customer concerns raised during installation, operation, maintenance, product application, or compatibility matters. โ€ข Troubleshoot problems with hardware equipment and software applications and recommend corrective action. โ€ข Recreate customer network issues in a dedicated lab environment (as needed). โ€ข Document customer communication and recurring technical issues to support product quality programs and product development.

๐ŸŽฏ Requirements

โ€ข Proficiency with TCP/IP and the traditional networking technologies required. โ€ข Knowledge of core networking concepts and protocols such as: ARP, BGP, DHCP, Flow Control, ICMP, IGMP, IPv4 & IPv6, LACP, LLDP, OpenFlow, OSPF, PIM, QOS, RIP, Sflow, SNMP, STP. โ€ข Server virtualization (VMware ESXi, Microsoft Hyper-V, KVM, etc). โ€ข Networking troubleshooting tools such as IXIA, tcpdump, and Wireshark. โ€ข Programming/scripting proficiency in either C++, Java, Python, Perl, JavaScript, shell. โ€ข Linux OS navigation. โ€ข Knowledge of Containers (Kubernetes, Docker, etc.) and SDN networking concepts. โ€ข Minimum education is a BS in a technical field (CS/Networking majors preferred). โ€ข Industry certifications preferred. โ€ข Prior customer-facing experience preferred.

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