Senior Documentation Specialist - Senior Technical Writer

2 days ago

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Ascella Technologies, Inc.

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Program Management • Financial Management • Business Process Consulting • Software Engineering

51 - 200

Description

• Writing and editing technical and procedural documentation such as user guides, manuals, and training materials • Developing comprehensive documentation to synthesize technical information meeting project standards • Collaborating with SMEs and managers to synthesize technical information into a compelling message and ensuring accuracy of process documentation • Developing and maintaining an extensive repository of reference materials, including research, usability tests, and design specifications, and ensuring that it is up-to-date • Correctly cataloging the documents for ease of retrieval • Developing materials for and conducting user training • Creating test plans and documenting use cases/user stories • Translating technical material into easily-understandable, user-friendly text • Proofreading and editing content for clarity, grammar, syntax, and consistency

Requirements

• Bachelor’s degree in a relevant field • 5+ years of professional experience as a technical writer or documentation specialist • Experience working on systems implementation/delivery projects • The ability to quickly grasp complex technical concepts and make them easily understandable to others via text and diagrams • Familiarity with the SDLC and software development process including maintaining a Requirements Traceability Matrix • Excellent written, verbal, analytical, and communication skills and a high level of attention to detail • Excellent copywriting, proofreading, and editing skills • The ability to work quickly, accurately, and collaboratively to meet deadlines with minimal supervision • Strong proficiency with MS Office Suite (Word, Excel, PowerPoint) • Strategic and creative mindset • Enthusiastic and proactive attitude with strong drive to take initiative • US citizenship

Benefits

• Medical • Dental • Vision • Life • Disability • 401(k) • 16 days PTO/year • 11 holidays/year • 4% contribution to 401(k) • performance bonus • profit-sharing