Customer Support Specialist

3 days ago

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Attensi

WebsiteLinkedInAll Job Openings

Simulation based learning • Virtual Reality • Transfer of learning to the workplace • eLearning • Retail Solutions

201 - 500

💰 $26M Venture Round on 2021-04

Description

• Handle support inquiries from clients. • Identify and solve root causes. • Collaborate with Customer Success Managers, Project Managers, and Sales. • Train customers and employees on Attensi products. • Configure technical setup of Attensi products. • Document features and share knowledge with teams. • Increase adoption of solutions through various activities.

Requirements

• Passionate about creating great customer experiences. • Experience in technical support or customer service. • IT related degree. • Solid understanding and real interest in technology. • Systematic work style, initiative, and good judgement. • Ability to simplify complex issues. • Thrives in a high-pace environment. • Good attention to detail.

Benefits

• Exciting and rapidly growing scale-up. • Work in a flat, open environment. • Surrounded by committed and talented colleagues. • Central role in the largest growing team. • Opportunities for further development and growth.