Customer Service Representative

6 days ago

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fischer group

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Description

• Do you love interacting with others, making connections, and helping people? • You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. • Responsible for all procedures relating to the escalated Tier 2 support of our clientele. • Communicates in a clear and consistent manner and with high integrity. • Works with team members to solve problems. • Provides accurate information to customers.

Requirements

• High school diploma or GED • Must be 18+ • Must be able to pass a background check. • Must be able to pass a drug screening. • Must have reliable transportation to and from work every day. • Must be legally able to be employed in the United States • Experience in the electric vehicle industry is preferred.

Benefits

• Three (3) days Sick PTO • five (5) days' Vacation PTO • Seven (7) Company paid holidays per year. • Paid Paternity (2 weeks) • Maternity Leave (6 weeks) • Employee Medical/Dental/Vision Insurance (75% company paid, 25% employee paid) • Workers’ Comp Insurance coverage.