Solutions Engineering Manager

March 26

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Authentica Solutions

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Authentica Solutions is a company dedicated to improving learning outcomes through innovative data solutions in education. They offer Authentica seed TM, an education intelligence platform that enhances data interoperability and quality for educational institutions. Their services are tailored to meet the diverse needs of K12 school districts, higher education institutions, EdTech software providers, and system integrators. Authentica Solutions focuses on modernizing the data landscape, ensuring reliable, accurate, and easily accessible data to empower learners, educators, and administrators globally. With their expert consulting and managed services, they assist clients in successfully implementing and utilizing education-based solutions.

Education • Special Education • Data an AI • Modern Data Estate for Education • Exceptional Learning

11 - 50 employees

📚 Education

☁️ SaaS

📋 Description

• Lead, mentor, and manage a team of offshore professional services developers. • Drive the strategic vision for Education Intelligence Solutions, ensuring alignment with both customer needs and Authentica's goals. • Champion best practices for intelligence management, data integration, and security to enhance the customer experience. • Act as the primary technical point of contact for customers, working closely to understand their requirements and challenges. • Translate customer needs into scalable, high-performance solutions using the latest intelligence-driven integration technologies. • Deliver expert guidance and hands-on support to customers, ensuring seamless implementation and adoption. • Work closely with engineering teams to design, enhance, and advance the platform’s capabilities. • Oversee the implementation of intelligence-driven data pipelines, ETL processes, and API integrations. • Troubleshoot and resolve integration challenges, proactively identifying opportunities for optimization. • Establish and refine best practices for delivering Education Intelligence Solutions, ensuring security, compliance, and sustainability. • Stay ahead of industry trends and emerging technologies, incorporating innovative solutions into our platform and services. • Foster a culture of continuous improvement, automation, and efficiency in the education intelligence space.

🎯 Requirements

• Proven experience in solutions engineering, Intelligence Management with valued data integration solutions, or software development management. • Strong leadership experience, including managing offshore development teams and working in a global environment. • Extensive experience working directly with customers in a technical implementation or professional services capacity. • Hands-on expertise with ETL processes, APIs, cloud-based data platforms, and integration frameworks. • Strong data analytics skills, to include proficiency in SQL or other scripting languages, for troubleshooting and optimization. • Ability to communicate complex technical concepts to both technical and non-technical stakeholders. • Experience with project management methodologies (Agile, Scrum, Kanban, etc.). • Background in customer-facing technical roles such as professional services or solutions architecture. • General knowledge of Python with an understanding of data transformation techniques. • Understanding of Databricks (deployment, integrations, security) • Experience with enterprise SaaS applications and cloud platforms (AWS, Azure, GCP). • Familiarity with data governance, security, and compliance best practices.