Customer Success Engineer

3 days ago

πŸ‡ΊπŸ‡Έ United States – Remote

πŸ’΅ $70k - $170k / year

⏰ Full Time

🟑 Mid-level

🟠 Senior

πŸ§‘β€πŸ”§ Technical Customer Success Manager

πŸ—½ H1B Visa Sponsor

Apply Now
Logo of Automattic

Automattic

1001 - 5000

πŸ’° Funding Round on 2021-05

Description

β€’ Ensure customers’ technical success on the platform β€’ Provide technical support and consulting β€’ Solve complex deployment issues β€’ Promote platform knowledge and feature adoption

Requirements

β€’ Engineering background preferred β€’ Solid understanding of modern PHP β€’ Roots in modern JavaScript preferred β€’ Willingness to learn new technologies β€’ Excellent written communication skills β€’ Active problem-solving orientation β€’ Experience in enterprise support is a plus β€’ Based in the United States for some teams

Benefits

β€’ Open vacation policy β€’ Fully remote company β€’ Global salary ranges β€’ 24/7 support required shifts β€’ Access to benefits page

Apply Now

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