Customer Success Engineer
November 2
🇺🇸 United States – Remote
💵 $70k - $170k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Customer Success Manager
🦅 H1B Visa Sponsor
Description
• Ensure customers’ technical success on the platform • Provide technical support and consulting • Solve complex deployment issues • Promote platform knowledge and feature adoption
Requirements
• Engineering background preferred • Solid understanding of modern PHP • Roots in modern JavaScript preferred • Willingness to learn new technologies • Excellent written communication skills • Active problem-solving orientation • Experience in enterprise support is a plus • Based in the United States for some teams
Benefits
• Open vacation policy • Fully remote company • Global salary ranges • 24/7 support required shifts • Access to benefits page
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