Technical Support Engineer

October 2

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Logo of Automattic

Automattic

1001 - 5000

πŸ’° Funding Round on 2021-05

Description

β€’ Here at Pressable, we take pride in offering the best WordPress hosting. β€’ Our platform is rock-solid, fairly priced, and dedicated to customer success. β€’ Join the Pressable Customer Success Team to support the customer experience. β€’ Help diagnose performance-related issues for high-touch enterprise clients and agencies.

Requirements

β€’ Expert in WordPress, able to handle complex issues. β€’ Advanced foundation in investigating WordPress performance issues using tools like Grafana. β€’ Understanding of WordPress security issues and ability to identify threats. β€’ Knowledge of core web technologies, HTTP methods, security, and caching. β€’ Knowledge of common web technologies including PHP, HTML, JavaScript, CSS, and Git. β€’ Eagerness to learn and ability to teach others. β€’ Self-driven work ethic; proactive and able to see tasks to completion.

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