Operations Specialist - Education

15 hours ago

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Educational Content • Academic Programs • Revenue Stream Development • Academic Curricula • Academic Partnerships

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Description

• Manage implementation and maintenance of online course content in appropriate LMS. • Develop and monitor schedules so that projects are completed on time. • Proactively identify and resolve partner and implementation issues. • Monitor the overall student experience in conjunction with partner faculty. • Perform quality checks on all courses prior to launch. • Develop and implement procedures and processes for course delivery. • Ensure goals are met in areas like student satisfaction and completion rates. • Onboard, train, and support new faculty on learning management platform. • Assist in executing action plans for student recruitment and registration. • Monitor instructional quality and provide ongoing support to online faculty.

Requirements

• 3+ years’ experience in online or higher education environment including learning management systems, faculty engagement and quality assurance. • Three years progressively responsible experience managing, administering, or coordinating online learning projects. • Excellent time management skills with a proven ability to meet deadlines in a fast paced environment. • Strong attention to detail, excellent communication skills and active listening. • Familiarity with various LMS systems, D2L preferred. • Familiarity with FERPA rules and regulations.

Benefits

• Health, dental, vision, and life insurance plans to keep you and your loved ones covered. • A healthy contribution to your 401(k) retirement savings. • Enjoy generous paid time off, including vacation, sick leave, volunteer and other "personal" days. • On-site fitness facility in HQ, discounts on gym memberships, and wellness initiatives. • Access extensive library of educational resources, courses, and workshops for skill enhancement. • Flexible work hours and remote work options. • Opportunities for career growth and advancement through mentorship and feedback sessions. • Employee assistance program for confidential counseling and support services. • Competitive benefits and a culture fostering innovation, creativity, and diversity.