The ML Application Builder for data scientists.
machine learning • developer tools • software engineering • artificial intelligence
11 - 50
💰 $8M Seed Round on 2022-04
June 25
🇺🇸 United States – Remote
💵 $110k - $150k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🗽 H1B Visa Sponsor
The ML Application Builder for data scientists.
machine learning • developer tools • software engineering • artificial intelligence
11 - 50
💰 $8M Seed Round on 2022-04
• As a Support Engineer, you’ll manage and resolve support requests, maintain our knowledge base, and use various tools to troubleshoot issues, ensuring our users have a seamless experience. This role includes a mix of core responsibilities and opportunities for extended contributions. • We all work closely with our users, learning from their experiences, and turning our learnings into ideas for improving Baseten’s support processes and user experience.
• Resolve critical user issues across and develop tools to assist customers in smoothly deploying ML models at scale • Own and maintain our internal and external Product Knowledge Bases • Collaborate with our Forward Deployed Engineering team to troubleshoot complex ML pipeline issues, from data preprocessing to model serving • Assist users in optimizing ML models, including working with technologies like TensorRT for GPU acceleration • Become an expert in our open-source Truss library, contributing to its development and helping users package diverse ML models efficiently • Identify patterns in user feedback to shape our product roadmap, particularly around ML model deployment and scaling features
• Competitive compensation package (Unlimited PTO, 401k, covered healthcare premiums, remote-first culture) • A unique opportunity to be part of a rapidly growing startup in one of the most exciting engineering fields of our era • An inclusive and supportive work culture that fosters learning and growth • Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities
Apply NowJune 14
11 - 50
Provide technical support for AI tools simplifying construction contracts.
🇺🇸 United States – Remote
🔥 Funding within the last year
💰 $9M Series A on 2024-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
June 7
51 - 200
Support Engineer troubleshooting customer issues for RelationalAI's products.
🇺🇸 United States – Remote
💰 $40M Series A on 2022-04
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🗽 H1B Visa Sponsor
May 22
51 - 200
Cloud Support Engineer at Pulumi providing technical support for cloud programming.
May 17
11 - 50
Providing technical support and troubleshooting for clients using a machine learning operations platform.