Billing infrastructure that helps software companies launch, iterate, and scale their usage-based business models.
real-time data • usage-based billing • metered billing • billing infrastructure • usage data
11 - 50
June 3
Billing infrastructure that helps software companies launch, iterate, and scale their usage-based business models.
real-time data • usage-based billing • metered billing • billing infrastructure • usage data
11 - 50
• Provide technical guidance to customers’ developers on best practices for integrating with our APIs and utilizing our functionality • Troubleshoot any issues that arise from customers and diagnose any blockers. Escalate issues with customer context to the engineering team • Develop internal tools to automate customer workflows that are currently unavailable in our product. Provide feedback on recurring patterns and advocate for addressing feature gaps in the product. • Design and assist in implementing a comprehensive knowledge base to assist customers with using our product
• 3+ years of work experience in a highly technical support organization or in engineering • Experience writing scripts or internal tools using APIs, and functional knowledge of SQL • Familiarity programming in one of Typescript, Python, or Ruby • Strong written and verbal communication skills • A mindset of customer empathy and ability to solve challenging problems
• Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership • FSA (Flexible spending account) • Flexible time off • Employee assistance program (mental health benefits) • Culture where personal growth is highly valued
Apply NowMay 22
51 - 200
Cloud Support Engineer at Pulumi providing technical support for cloud programming.
May 17
11 - 50
Providing technical support and troubleshooting for clients using a machine learning operations platform.
May 15
10,000+
🇺🇸 United States – Remote
💰 Post-IPO Equity on 2015-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🗽 H1B Visa Sponsor
May 11
11 - 50
🇺🇸 United States – Remote
💰 $3M Seed Round on 2019-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer