Customer Success Account Manager

November 23

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Bask Health

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11 - 50

💰 Pre Seed Round on 2022-05

Description

• Bask is the best telehealth platform on the market. • Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily. • We are a rapidly growing startup, and we work with care and intention to create a high-performance company. • We're Looking For: A self-starter who is passionate about enhancing the customer experience. • You are a people-person, empathetic, self-aware, low ego, and extremely positive. • You are passionate and proficient in written and spoken communications. • In this job, you will build strong relationships with Bask’s customers and own the full customer lifecycle.

Requirements

• 5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization. • Experience with large- to enterprise-sized customer book of business. • Creative problem solver with a determination to succeed. • Independent and motivated, with the wisdom to seek help where needed. • An entrepreneur. • Highly articulate, ability to communicate effectively both when speaking and writing. • Highly organized, with the ability to juggle multiple projects in a fast-paced environment. • Comfortable collaborating with different teams (product, sales, marketing, etc.).

Benefits

• Great compensation package and stock options. • Culture Focused. • We prioritize building a high-performance culture of top talent. • At Bask, you'll work with a team of smart, motivated and happy people who like to have fun. • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. • Unlimited PTO. • We trust you to do what is necessary to get your job done while maintaining a healthy work/life harmony. • We offer unlimited time off and encourage you to take it. • Remote Friendly - Work with teammates from different time zones across the globe. • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.