Agency Support Representative
October 25
Description
• Efficiently and professionally work extremely busy phones and chats. • Provide and take pride in providing excellent customer service. • Learn and become a specialist on a variety of online processing systems. • Learn and become a specialist on many products. • Train customers on a variety of online processing systems and products • Foster and seek relationships with teammates across all levels of JE Brown and Brown & Brown • Ensure compliance with government agencies and corporate policies and procedures. • Attend training sessions, courses, etc. to maintain up-to-date skills. • Always conduct the highest level of confidentiality • Other duties as needed.
Requirements
• Insurance experience is a plus, but we will train you. • Some college preferred, not required. • Punctuality, dependability • Excellent verbal and written communication • Proficiency in Word, Excel, Outlook • Excellent telephone techniques • High attention to detail, with little to no errors • Excellent time management • Proactive, can-do attitude
Benefits
• Excellent growth and advancement opportunities • Competitive pay based on experience. • Paid time off • Generous benefits package: health, dental, vision, 401(k), etc. • Employee Stock Purchase Plan
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