Bilingual Product Support Specialist, Japanese/English

October 23

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Description

• Work closely with Japan-based clients to understand their needs and deliver product support. • Prepare and maintain data and product documentation in both Japanese and English. • Apply a strong understanding of baseball to inform data analysis and support validation. • Provide language translation support for virtual meetings and communication channels. • Perform ad-hoc data analysis.

Requirements

• Fluency in Japanese (both written and spoken) at a business level and proficiency in English. • Deep understanding of baseball, particularly in the NPB. • Strong written and verbal communication skills. • Familiarity with Agile project management, version control, and related software (e.g. Jira). • Knowledge of data and analytics supporting player and team performance. • Experience with relational databases and data analysis techniques or familiarity with Python and/or R is a plus.

Benefits

• Comprehensive benefits plan including medical, dental, vision, disability, and life insurance. • 401K match. • Additional educational opportunities via Range for courses and conferences. • Unlimited paid time off. • Company equity. • Remote-optional work setting.