Application Support Engineer

5 days ago

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BHG Financial

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1001 - 5000

Description

•Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? •In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly 
on serving those in the medical industry. •With healthcare in our heritage, we soon expanded 
to serve high-earning professionals in many 
other industries, providing all with leading-edge financial solutions, including our extensive network of community banks. •Today, BHG Financial has firmly established 
its legacy as a leader in the financial services space. •Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service. •Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. •We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. •Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. •Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers. •From business to personal loans to relationships with community banks, the country’s top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy.

Requirements

•Bachelor’s degree in information technology, Computer Science, or equivalent work experience. •Minimum of 2 years of experience with supporting and/or managing 3rd party Enterprise Server and Cloud application platforms (i.e. Salesforce, Atlassian products – Jira, Confluence, Bitbucket, and Opsgenie). •Application platform certification preferred. •Working knowledge of database functionality with basic skills in SQL and SOQL. •Minimum of 2 years of experience utilizing modern development tools and technologies – Microsoft .NET (C#), Azure Cloud, PHP, Full-Stack architecture, AWS, Google Cloud. •Minimum of 2 years of experience working with various SDLC methodologies such as Waterfall, and Agile (Scrum and Kanban); experienced in the use of standard agile tools. Proficiency in programming and scripting languages such as Java, C#, Python, PowerShell, Javascript, Jira Query Language (JQL), Assets Query Language (AQL), or similar. •Experience working with 3rd party vendor support. •Experience leading small projects. •Excellent interpersonal, verbal, and written communication skills. •Strong customer service and problem-solving skills including demonstrated ability to analyze issues and to work effectively with cross-functional groups to deliver solutions. •Familiarity with standard office and collaboration applications (i.e. Teams, ServiceDesk, Atlassian Software, Office). •Familiarity with SonarQube, R Studio, OneTrust, OvalEdge, DocuWare, VMWare is a plus. •Commitment to working flexible hours as necessary, including occasional evening and weekend hours and on-call rotation cadence.

Benefits

•Medical/Rx/Dental/Vision coverage for employees and their eligible family members •Competitive PTO and vacation policies •1 Friday off each month for Wellness Weekends •Company 401(k) plan with employer contributions after one year •Company-sponsored training and certification opportunities •Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses •Ongoing volunteer opportunities to give back to the community through our BHG Cares program