IT Support Technician

October 20, 2024

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Logo of DNSnetworks Technology Company

DNSnetworks Technology Company

Microsoft Exchange Hosted Services โ€ข IT Managed Services โ€ข Datacenter Hosting โ€ข Website and Application Hosting โ€ข Cloud Computing

Description

โ€ข Providing top tier technical support to North American customers โ€ข Seeking Level 1 technicians for helpdesk support โ€ข Responsibilities include DNS, Print Server administration, and network support.

Requirements

โ€ข 2 years of working experience in IT technical support or related technical position โ€ข College Diploma or University degree in a related field or equivalent experience โ€ข Extensive knowledge of Windows 10/11 and Windows Server 2022 โ€ข M365 / Azure administrative experience โ€ข Networking / Security experience โ€ข A+ certification, Network+, or Sec+ is an asset but not required โ€ข Strong documentation and customer service skills โ€ข Strong attention to detail with the ability to prioritize, manage time, meet deadlines, multi-task, while working in a fast-paced environment โ€ข French speaking is preferred.

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