IT Support Technician

October 20

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Logo of DNSnetworks Technology Company

DNSnetworks Technology Company

Microsoft Exchange Hosted Services β€’ IT Managed Services β€’ Datacenter Hosting β€’ Website and Application Hosting β€’ Cloud Computing

51 - 200

Description

β€’ Providing top tier technical support to North American customers β€’ Seeking Level 1 technicians for helpdesk support β€’ Responsibilities include DNS, Print Server administration, and network support.

Requirements

β€’ 2 years of working experience in IT technical support or related technical position β€’ College Diploma or University degree in a related field or equivalent experience β€’ Extensive knowledge of Windows 10/11 and Windows Server 2022 β€’ M365 / Azure administrative experience β€’ Networking / Security experience β€’ A+ certification, Network+, or Sec+ is an asset but not required β€’ Strong documentation and customer service skills β€’ Strong attention to detail with the ability to prioritize, manage time, meet deadlines, multi-task, while working in a fast-paced environment β€’ French speaking is preferred.

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