Sales Engineer

December 14

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BigCommerce

WebsiteLinkedInAll Job Openings

E-Commerce Software • Shopping Cart Software • Hosted Ecommerce Solution • Internet Marketing • SaaS

1001 - 5000 employees

Founded 2009

🛍️ eCommerce

☁️ SaaS

🤝 B2B

💰 $64M Series F on 2018-04

Description

• Educate prospects on BigCommerce solution by providing a consultative, best practices approach including analysis and analytics to match prospect’s business and technical requirements • Conduct needs analysis and technical scoping sessions with prospective customers to gather and document key requirements • Become fluent in competitive positioning and be effective in differentiating BigCommerce • Provide pre-sales technical consulting to Sales staff by participating in online demonstrations, conference calls and site visits with our Account Executives • Document all customer questions to ensure immediate follow-up on all outstanding issues • Become a trusted advisor and the voice of our prospects and partners to Sales and Marketing teams • Work closely with the Account Executives to respond to proposals and RFP’s to ensure that all technical information and recommendations address client’s requirements • Support our partner ecosystem, including Design and Technology partners, in developing custom solutions to meet prospect needs • Collaborate with Product Management, Engineering, Client Services, and Marketing teams to ensure that newly released features are understood and continue to strengthen our value proposition. • Lead initiatives to facilitate smoother and faster sales cycles as well as higher win rates. • Ability to travel up to 25% of the time, for usually 1-2 days per visit to support prospects, partners and industry events.

Requirements

• 2+ years Sales/Solutions Engineering experience in a relevant market • Strong knowledge of web technologies including HTML, CSS, JavaScript, React, Next.js, and JSON. • A history of working with RESTful APIs and popular API clients, such as Postman. • SaaS sales experience with comprehension of the milestones associated with a software sales cycle. • Comfortable with consultative presentation to C-level business executives as well as detailed, in-depth discussions with a technical audience. • Experience with commerce solutions and applications including POS, product catalogs, order management, ERP and payment gateways. • Sales methodology and Solution selling training a plus • Charismatic and energetic self-starting personality • Ability to collaborate with and motivate multiple groups toward accomplishing a task • Experienced in solution architecting, project scoping and product demonstration skills • Strong verbal, presentation, written, and organizational skills with a passion for winning

Benefits

• Diversity, Equity & Inclusion at BigCommerce • Reasonable accommodations for individuals with disabilities for interview process and job functions