Payment Operations Business Analyst

6 days ago

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Billtrust

WebsiteLinkedInAll Job Openings

Outsourced Invoicing • ebilling • EBPP • EIPP • Billing Services

501 - 1000

💰 $200M Post-IPO Equity on 2021-01

Description

• The Payment Operations Business Analyst (internally titled Product Operations Business Analyst) is a pivotal role at Billtrust, responsible for supporting and delivering innovative, disruptive products. • This position works cross-functionally with Robotic Process Automation (RPA) engineers and acts as the expert on the product's data footprint. • The role involves collaborating with internal teams to identify and implement improvements, automation, and scaling opportunities, while also providing support to both internal and external customers.

Requirements

• Experience in payment operations, specific to a merchant acquiring role; 2+ years of relevant experience preferred. • Experience with credit card and/or bank payment processing or other high-volume payment flows is required. • Proficiency in utilizing business intelligence visualization tools. • Experience in querying, analyzing, and working with data languages and platforms. • Experience maintaining PCI compliance following policies, standards, and procedures. • Strong analytical and problem-solving skills, with strong attention to detail. • Strong teamwork skills and ability to collaborate effectively leveraging effective time management skills. • Preferred experience with SQL queries and familiarity with data file types like CSV, delimited, and XML. • Associate’s Degree or equivalent experience; 2+ years of relevant experience preferred. • Demonstrated experience using data to solve problems and provide business insights. • Strong communication and organizational skills. • Experience gathering and documenting business requirements and workflow processes. • Proven ability to prioritize work based on customer needs, delivery dates, and complexity in a dynamic environment. • Ability to manage expectations and deadlines with internal and external clients through scheduling, communication, escalation, and risk analysis. • Entrepreneurial mindset with a results-driven attitude. • Prior scripting or programming experience is preferred.

Benefits

• Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide! • A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. • Flexible Working Hours: We support your lifestyle- the results are what count. • Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. • Sabbatical: A paid leave to reward longevity and commitment to Billtrust. • Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. • Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow. • Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. • Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. • Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.