Payment Operations Business Analyst [Credit Card]

July 12

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Billtrust

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Billtrust is the leading innovator in AR automation and B2B payments.

Outsourced Invoicing • ebilling • EBPP • EIPP • Billing Services

501 - 1000

💰 $200M Post-IPO Equity on 2021-01

Description

• Payment Operations Business Analyst (internally titled Product Operations Business Analyst) is a pivotal role at Billtrust, responsible for supporting and delivering innovative, disruptive products.• Works cross-functionally with Robotic Process Automation (RPA) engineers and acts as the expert on the product's data footprint.• Collaborates with internal teams to identify and implement improvements, automation, and scaling opportunities, while also providing support to both internal and external customers.

Requirements

• Experience in payment operations, specific to merchant acquiring role; 2+ years of relevant experience preferred.• Experience with credit card and/or bank payment processing or other high-volume payment flows is required.• Proficiency in utilizing business intelligence visualization tools.• Experience in querying, analyzing, and working with data languages and platforms.• Experience maintaining PCI compliance following policies, standards, and procedures.• Strong analytical and problem-solving skills, with strong attention to detail.• Strong teamwork skills and ability to collaborate effectively leveraging effective time management skills.• Preferred experience with SQL queries and familiarity with data file types like CSV, delimited, and XML.• Associate’s Degree or equivalent experience; 2+ years of relevant experience preferred.• Demonstrated experience using data to solve problems and provide business insights.• Strong communication and organizational skills.• Experience gathering and documenting business requirements and workflow processes.• Proven ability to prioritize work based on customer needs, delivery dates, and complexity in a dynamic environment.• Ability to manage expectations and deadlines with internal and external clients through scheduling, communication, escalation, and risk analysis.• Entrepreneurial mindset with a results-driven attitude.• Prior scripting or programming experience is preferred.

Benefits

• Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide!• A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.• Flexible Working Hours: We support your lifestyle- the results are what count.• Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.• Sabbatical: A paid leave to reward longevity and commitment to Billtrust.• Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.• Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow.• Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved.• Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.