Client Experience Manager

November 25

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Phreesia

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Information Technology • Healthcare • Patient Intake Management

1001 - 5000 employees

Founded 2005

⚕️ Healthcare Insurance

👥 HR Tech

☁️ SaaS

Description

• Generate new business with media/advertising buying agencies/AORs/Life Science companies • Leverage strong organizational and time management skills to foster healthy relationships with all levels of customers • Manage client relationships through organizational changes and follow industry trends • Prepare/present advertising/campaign capabilities presentations and product demonstrations • Develop strategic and creative account plans for managing digital advertising agencies/life science companies • Collaborate across Life Sciences teams and mentor junior team members.

Requirements

• Bachelor’s degree required and 4+ years of media agency experience in account management, advertising media buying, or media strategy with healthcare brands in the pharmaceutical space • Familiarity with digital media vernacular including recommending new actions clients could take to increase brand awareness based on campaign insights/measurement • Expertise creating presentations using PowerPoint that “WOW!” the customer and lead to securing new business • Enthusiasm to connect with clients outside of a business office in social settings within the NYC area and adjacent areas as well as occasionally travel to clients outside of the NYC area.

Benefits

• 100% Remote work + home office expense reimbursements • Competitive compensation • Flexible PTO + 8 company holidays • Monthly reimbursement for cell phone + internet + wellness • 100% Paid 12-week parental leave for U.S. employees, and generous parental benefit for employees in Canada • Variety of insurance coverage for people (and pets!) • Continuing education and professional certification reimbursement • Opportunity to join an Employee Resource Group.