Client Experience Manager

October 10

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Phreesia

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Information Technology • Healthcare • Patient Intake Management

1001 - 5000

Description

• Are you a digital media enthusiast who excels at building rapport and trust with clients? • Seeking a Client Experience Manager with strong communication and problem-solving skills for our Life Sciences team • Client-facing role working with digital advertising agency buyers and Life Science companies • Perfect next step in your career if working in the pharmaceutical agency/media world • Work-from-home position with expectation to live within the New York City/commutable area • Generate new business with media/advertising buying agencies/AORs/Life Science companies • Manage client relationships through organizational changes and follow industry trends daily • Collaborate across Life Sciences teams and mentor junior team members to drive strategic initiatives

Requirements

• Bachelor’s degree required • 4+ years of media agency experience in account management, advertising media buying, or media strategy with healthcare brands in the pharmaceutical space • Familiarity with digital media vernacular including recommending new actions clients could take to increase brand awareness based on campaign insights/measurement • Expertise creating presentations using PowerPoint that “WOW!” the customer and lead to securing new business • Enthusiasm to connect with clients outside of a business office in social settings within the NYC area adjacent areas as well as occasionally travel to clients outside of the NYC area

Benefits

• 100% Remote work + home office expense reimbursements • Competitive compensation • Flexible PTO + 8 company holidays • Monthly reimbursement for cell phone + internet + wellness • 100% Paid 12-week parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada • Variety of insurance coverage for people (and pets!) • Continuing education and professional certification reimbursement • Opportunity to join an Employee Resource Group.