Community Manager

5 days ago

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BITKRAFT Ventures

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Gaming • Esports • Interactive Media • Venture Capital • Seed

11 - 50

Description

• Be the face and voice of our game across social media platforms, forums, and other community spaces. • Develop and execute community engagement strategies that foster positive player relationships and encourage player feedback. • Respond to player inquiries and concerns in a timely, empathetic, and professional manner. • Coordinate and host live events, streams, playtests and other interactive experiences for the community. • Manage social media campaigns, keeping the community informed and engaged with updates, patches, and events. • Collaborate closely with the development team to relay player feedback and sentiment, helping shape the player experience. • Monitor online conversations and trends to identify community concerns and potential areas for improvement. • Create and maintain a content calendar for community-related initiatives, including announcements, blogs, videos, and events. • Develop, grow, and moderate official community channels to ensure a safe and welcoming environment. • Track and report on key community metrics and sentiment, providing actionable insights to the team. • Foster relationships with influencers, streamers, and other content creators to grow the game’s visibility. • Engage with players in creative ways to celebrate community achievements, build loyalty, and drive participation.

Requirements

• 5+ years of experience in community management, preferably in the gaming industry. • Proven track record of growing and managing a vibrant community for a live service or competitive multiplayer game. • Excellent verbal and written communication skills, with the ability to authentically engage with diverse audiences. • Strong organizational skills and the ability to manage multiple social platforms and community channels. • Experience with social media management tools such as Hootsuite, Sprout Social, or equivalent. • Passion for gaming and deep understanding of gaming communities and player behavior. • Ability to analyze community sentiment and transform feedback into actionable insights. • Experience working cross-functionally with marketing, PR, and development teams.

Benefits

• We have a fun, working prototype and some unique marketing levers in our back pocket. • We are genuine – and we want you to be yourself and seek to foster an inclusive environment with us. • We embrace diversity and desire to build a team of open-minded individuals with different perspectives. • We have a sense of humor and while we take the work seriously, we take ourselves less so. • You’ll be hard-pressed to find a happier group of people to work alongside. • More about the project can be explained under NDA!