Senior Bilingual Content Strategist

February 26

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Bixal

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Bixal is a mission-driven consulting company dedicated to working alongside governments and organizations to enhance service delivery and community experience. Utilizing evidence-based knowledge and technology, Bixal empowers its clients to fulfill their missions more effectively by fostering a culture of learning and continuous improvement. As a diverse team of innovators and strategists, Bixal is committed to driving equity and global social good through human-centered and digital solutions. The company integrates advanced data, content, technology, and processes to provide holistic solutions that optimize knowledge and promote learning. Bixal collaborates with leading government agencies and organizations such as the Department of Health and Human Services and the United States Agency for International Development to implement client-centered solutions that achieve transformation and effectiveness.

Digital Marketing and Outreach • Social Media Strategy • Web Design & Development • Design - Creative and Interactive • Online Training Design & Development

201 - 500 employees

🏛️ Government

📋 Description

• At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from talent@bixal.com. • Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. • Bixal is a consulting company based in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. • This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship. • Bixal has an exciting opportunity to accelerate digital transformation in the federal government and enhance the quality of service delivery to the public. • As a Senior Bilingual Content Strategist, you will apply human-centered design principles to develop content strategies and implement methods and practices to help client agencies solve business problems, better engage with customers, increase audience reach, and engender customer trust and confidence. • The Senior Bilingual Content Strategist will be expected to fully understand customer journeys and will be responsible for aligning user needs with business goals and priorities.

🎯 Requirements

• Bachelor’s degree in communications, journalism, marketing, or related field; a degree with a digital focus is preferred or other combination of education, training, and certifications. • 5+ years of experience developing and implementing content strategies for large websites and digital products; 7+ years of total professional experience. • Strong understanding of human-centered design (HCD) strategies, methods, and approaches, and how content strategy fits in and elevates UX and product design deliverables and solutions. • Spanish language proficiency or knowledge to support transcription of content as needed. • A portfolio of work that demonstrates a strong understanding of content strategy deliverables (e.g., content strategies, content models, content designs, UX writing). • Experience working with Agile development teams. • Demonstrated experience working within cross-functional digital teams for at least 4 years. • Strong consultation and collaboration skills; comfortable facilitating meetings and workshops with cross-functional project teams. • Excellent verbal and written communication skills. • Experience in writing, revising, sourcing, and aggregating content. • Experience using voice of the customer data and analytics to support content strategy. • An understanding of plain language guidelines and accessibility standards (Section 508, WCAG). • Experience working with content management systems and/or digital experience. platforms, including creating and managing plans for migrating content from legacy to modernized content management solutions. • Ability to obtain a Public Trust clearance.

🏖️ Benefits

• Flex hours • 401K with matching incentive • Parental Leave • Medical/dental/vision benefits • Flex Spending Account • Company provided short-term disability and life insurance • Commuter benefits • Generous PTO • 11 Paid holidays • Professional development opportunities