BizIQ - Smart Growth Marketing
Local Internet Marketing Company • Search Engine Optimization • Web Design & Development • Listing Management • Small Business Tools
Director of Customer Success - Digital Marketing
18 hours ago
BizIQ - Smart Growth Marketing
Local Internet Marketing Company • Search Engine Optimization • Web Design & Development • Listing Management • Small Business Tools
Description
• Lead customer success teams for digital marketing clients • Develop initiatives for client retention and growth • Collaborate with Vice President of Customer Success • Mentor customer success team • Monitor KPIs for customer success • Utilize data analytics for continuous improvement
Requirements
• 7-10 years of experience in a leadership role in digital marketing • 5+ years experience with Google Suite and CRM tools (e.g., Zoho, Monday, HubSpot) • 7+ years experience in a metrics-driven organization • Google Analytics/AdWords Certification is a big plus • Bachelor’s degree in business, marketing or related field is a plus
Benefits
• United Health Medical plans (with Company HSA Contribution) • MetLife Dental plans • Vision plan • Life Insurance • Disability Insurance • 15 days of PTO accrued annually • 6 paid holidays • 4 floating holidays • 401K • Inclusive and supportive parental leave policy • BizBucks rewards program with weekly prizes • Award-winning culture with energetic workplace
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