Enterprise Relationship Manager

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BLACKCLOAK

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cybersecurity • privacy • high net worth • corporate executives • private wealth

11 - 50

💰 $11M Series A on 2021-07

Description

• BlackCloak’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. • BlackCloak is seeking a motivated and skilled Enterprise Relationship Manager to join our dynamic team. • You will play a key role in ensuring the satisfaction, retention, and success of our enterprise champions and clients. • You will establish relationships with key clients and proactively engage with them to understand their business and needs. • If you have a passion for building relationships and driving impactful change for clients, this is a great role for you.

Requirements

• Bachelor’s degree in a relevant field; advanced degree is a plus • 2+ years experience in a customer success or account management role, ideally with a focus on enterprise clients • Familiarity with cybersecurity and privacy concepts • Strong communication and interpersonal skills • Ability to gather and interpret information to support client success • Motivated to deliver great results and able to work with some independence • Strong organizational and time management skills • Willingness to travel to meet with clients when necessary

Benefits

• 100% Remote Company • 100% employer-paid coverage for employees & 50% employer-paid coverage for dependents for medical (3 plan options), dental and vision plans. • Health Savings Account with BlackCloak contributions. • 100% Employer-paid life & short- and long-term disability insurance • 401k with both traditional and roth options & an employer match for traditional contributions • Company Equity • 10 Paid Company Holidays • Wellness Days • Paid Parental Leave • Multiple off-sites and virtual events throughout the year • In-home office stipend