Enterprise Relationship Manager

3 days ago

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BLACKCLOAK

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BLACKCLOAK is an award-winning concierge cybersecurity and privacy platform focused on providing digital executive protection services. The platform is designed to protect individuals, families, and corporations from cyber threats by securing personal devices, home networks, and private data. BLACKCLOAK serves high-value individuals, including executives and companies, offering tailored cybersecurity solutions to mitigate risks associated with internet-connected devices and personal data vulnerabilities. With a comprehensive app and dashboard, BLACKCLOAK provides real-time security monitoring and incident response, helping to safeguard digital lives against cyberattacks.

cybersecurity • privacy • high net worth • corporate executives • private wealth

11 - 50 employees

🔒 Cybersecurity

☁️ SaaS

💰 $11M Series A on 2021-07

📋 Description

• BlackCloak’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. • We defend our clients’ digital lives from hackers, privacy leaks, and identity theft. • If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity. • BlackCloak is seeking a motivated and skilled Enterprise Relationship Manager to join our dynamic team. • As an Enterprise Relationship Manager, you will play a key role in ensuring the satisfaction, retention, and success of our enterprise champions and clients. • You will establish relationships with key clients and proactively engage with them to understand their business and needs. • If you have a passion for building relationships and driving impactful change for clients, this is a great role for you.

🎯 Requirements

• Bachelor’s degree in a relevant field; advanced degree is a plus • 2+ years experience in a customer success or account management role, ideally with a focus on enterprise clients • Familiarity with cybersecurity and privacy concepts • Strong communication and interpersonal skills • Ability to gather and interpret information to support client success • Motivated to deliver great results and able to work with some independence • Strong organizational and time management skills • Willingness to travel to meet with clients when necessary

🏖️ Benefits

• 100% Remote Company, within the USA • Comprehensive Medical, Dental, and Vision plans with 100% employer-paid monthly premiums for employees & 50% employer-paid monthly premiums for dependents. • Health Savings Account with company contribution for eligible medical plans. • Flexible Vacation Plan • 10 Paid Company Holidays • 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance • 401k with Traditional and Roth options, including employer match. • Company Equity • Paid Parental and Pregnancy Recovery Leave • Company and team off-sites and virtual events throughout the year • Home office stipend