Lead Business Consultant

November 29

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Bloomreach

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Digital Experience • DXP • Content Management • Merchandising • Search

501 - 1000 employees

🛍️ eCommerce

☁️ SaaS

🤖 Artificial Intelligence

💰 $30M Debt Financing on 2022-10

Description

• Become a SME on the Bloomreach Engagement platform • Provide leadership and guidance to the business consultancy practice in the US • Support clients in bringing continuous improvement to their sites, shops or apps (audit web pages and online shops; design, manage and evaluate AB tests; propose changes to enhance customer experience and raise conversion rates) • Communicate with clients, teach them how to use the CDP platform, suggest improvements to their products, prepare reports for their business decisions and project evaluation • Oversee implementation of a client’s applications, websites or online shops • Communicate regularly with clients through online channels and on-site visits

Requirements

• 4-7 years in B2C and/or B2B SaaS OR in-hour ecommerce experience • Working knowledge of Bloomreach Engagement platform features is preferred • Experience in online analytics, performance marketing, marketing automation, data science, A/B testing, personalization, campaign optimization, customer lifetime value, email automation, reactivation, attribution modeling, prediction, product recommendations, and ecommerce is beneficial • Strong consulting skills, including clear communication, presentation abilities, confidence in engaging stakeholders, exceptional organizational and problem-solving skills, and the ability to handle challenging situations professionally are essential. Keeping expertise up to date by deepening knowledge of the Bloomreach Engagement platform through continuous learning and self-study is expected • Independence, self-organization, ability to navigate ambiguous situations • Understanding of technology around marketing cloud solutions

Benefits

• Health care including medical, dental, and vision insurance • 401k plan with employer contribution