Bluecore
Bluecore is a retail-first tech company that enables retailers to launch personalized 1:1 marketing campaigns, enhance AI-driven shopping experiences, and increase repeat purchases. The platform provides solutions for email and mobile marketing, site conversion optimization, and social media campaigns, utilizing advanced shopper identification and real-time product catalog connections. Bluecore aims to drive strategic support for increased revenue with less effort through integration with existing retail technologies. The company also specializes in utilizing AI models for predictive analytics and real-time behavior insights for improved customer engagement and purchase frequency.
Email Marketing • Marketing Automation • eCommerce Retention • Personalization • Audiences
Customer Success Manager
February 28
Bluecore
Bluecore is a retail-first tech company that enables retailers to launch personalized 1:1 marketing campaigns, enhance AI-driven shopping experiences, and increase repeat purchases. The platform provides solutions for email and mobile marketing, site conversion optimization, and social media campaigns, utilizing advanced shopper identification and real-time product catalog connections. Bluecore aims to drive strategic support for increased revenue with less effort through integration with existing retail technologies. The company also specializes in utilizing AI models for predictive analytics and real-time behavior insights for improved customer engagement and purchase frequency.
Email Marketing • Marketing Automation • eCommerce Retention • Personalization • Audiences
📋 Description
• We are seeking a strategic and results-oriented Customer Success Manager (CSM) to join our team. • In this role, you will act as the primary client advocate and trusted advisor, driving customer performance and long-term success through strategic collaboration and impactful solutions. • As the central point of contact, you’ll work closely with Strategic Consultants, Technical Account Managers (TAMs), and Data Analysts to develop strategies, analyze performance, and optimize marketing initiatives. • This position is ideal for someone who thrives on solving complex challenges, driving measurable outcomes, and building strong client partnerships.
🎯 Requirements
• Proven ability to develop and implement strategies that drive measurable results for clients. • Strong analytical skills with experience interpreting data and providing actionable recommendations. • Expertise in marketing campaign strategy, customer lifecycle management and performance measurement and optimization. • Exceptional communication and relationship-building skills, with the ability to influence and align stakeholders. • Experience working cross-functionally with technical, strategic, and data teams to deliver client success. • Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines effectively. • High proficiency using spreadsheets (MS Excel, Google Sheets) and creating presentations (MS Powerpoint, Google Slides) for client deliverables. • Proficiency in analytics tools, including Google Analytics and Adobe Analytics, to interpret campaign and audience data effectively. • Experience using reporting platforms such as Tableau, Power BI, or similar tools. • Understanding of email marketing KPIs, segmentation, and personalization best practices. • Familiarity with marketing automation platforms (e.g., Salesforce Marketing Cloud, Adobe Campaign, HubSpot). • Familiarity working with ecommerce platforms (Shopify, Magento, etc.) is a plus.
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