Video Email β’ Video Email Marketing β’ Email Marketing β’ Relationships Through Video β’ Building Relationships
3 hours ago
πΊπΈ United States β Remote
β°οΈ Colorado β Remote
π Florida β Remote
+8 more states
π΅ $45k - $65k / year
β° Full Time
π’ Junior
π‘ Mid-level
π Technical Writer
π«π¨βπ No degree required
Video Email β’ Video Email Marketing β’ Email Marketing β’ Relationships Through Video β’ Building Relationships
β’ Create and maintain end-user documentation, API documentation, integration guides, release notes, FAQs, quick-start guides, knowledge-base articles, and internal team documentation, such as training materials and process workflows β’ Partner with product management, product marketing, engineering, design, and other internal teams to gather detailed information and ensure the technical accuracy of content β’ Regularly update documentation as new features and other product changes are released and based on customer feedback regarding ease of consumption β’ Create supporting visuals, such as diagrams, screenshots, workflow charts, and videos to enhance understanding β’ Assist internal teams by developing training and onboarding materials that enable effective team operations and product utilization β’ Create Instructional videos and multimedia content
β’ 2+ years of technical writing experience, preferably for a SaaS product that integrates with many other platforms β’ Experience with Notion and Scribe β’ Familiarity with Agile development methodologies β’ Technical acumen and demonstrated ability to understand and explain software systems and workflows β’ Knowledge of user-centered design principles for documentation β’ Strong interpersonal skills with experience working across cross-functional teams
β’ Excellent Medical, Dental and Vision Benefits for you and your family β’ Flexible Paid Time Off program β’ 9 paid holidays β’ 401k Plan with employer match β’ Mental Health Days - First Friday of every month off β’ Monthly Internet stipend β’ New Hire Home Office set-up bonus β’ Annual Education / Development for your career growth
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