Customer Support Advisor (Native English Speaker)

September 6

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Description

• Assist customers in a friendly, helpful manner to provide exceptional service! • Resolve B2B customers’ issues with an empathetic and caring approach. • Guarantee customer satisfaction following each interaction. • Monitor KPIs daily to deliver a high level of satisfaction. • Ensure a rapid response time to all customers. • Advocate for the customer's voice and promote value proposition externally.

Requirements

• Successful experience in a similar role or within customer service. • Strong communication and diplomatic skills, capable of tailoring your approach to different audiences, both in speaking and writing. • The ability to work autonomously while effectively collaborating with your team. • A passion for problem-solving and a commitment to improving the customer experience.

Benefits

• Flexible working hours and opportunity to work remotely within your country. • Work in a welcoming team which is always ready to help. • Opportunity to develop in an international environment - we have teams in 6 countries. • Additional benefits that might differ depending on the location.