Director of Product - Customer Domain
6 days ago
Description
• Booksy connects beauty, wellness and health professionals with local customers, powering millions of appointments annually. • As a Booksy employee, you’ll join a team of 800+ around the world building the fastest growing appointments marketplace. • You’ll make a direct impact every day helping our providers grow their businesses and build loyal client relationships in their communities. • Our Vision - Be the destination for scheduling, empowering service providers to thrive and consumers to discover and book services. • Our Values: People first, Act like an owner, Work as a team, Shoot for the moon. • As Director of Product, you will shape relevant product strategies and lead product development for Booksy customers.
Requirements
• Set an ambitious, strategic plan and roadmap for the Customer product of Booksy with 12 months time horizon • Foster customer focus - ensure that all product development is grounded in customer needs and informed by customer evidence • Lead innovation - analyze, identify and quantify opportunities for new product features and new products • Establish clear, data informed prioritization and manage key trade offs, particularly balancing scalability with speed and innovation • Bring the roadmap to reality through disciplined planning and execution (planning, discovery, effective delivery) • Establish an operational rigor, including defining clear input and output metrics and a regular review rhythm of relevant metrics and progress of initiatives in flight • Drive impact - measure progress and deliver customer value and business results • Foster an effective collaboration between product development functions (engineering, design, data, research) • Be a focal point for stakeholder collaboration and alignment across the organization resulting in joint prioritization, focus and fast iterative learning. • Establish and foster a strong product craft and culture that attracts top product talent and yields customer and business value. • Hire, coach and develop a high performing team of product professionals.
Benefits
• The opportunity to be part of something big - the world’s fastest growing beauty marketplace. • Flexible working hours and opportunity to work remotely within your country. • Work in a welcoming team which is always ready to help. • Opportunity to develop in an international environment - we have teams in 6 countries. • Additional benefits that might differ depending on the location.
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