Customer Success Specialist - Transactional Lawyer Experience Required
June 18
Description
• As the first Customer Success in the US, • Develop user manual / training material for users to utilize BoostDraft • Understand the attorney's work and provide an explanation of which BoostDraft features are useful in each case. • Conduct interviews with customers to understand inefficiencies in their daily work, categorize pain points, and collaborate with Product Managers to put new features on the product roadmap
Requirements
• Minimum 2 years of working experience as a transactional lawyer • Strong interest in working at an early-stage startup and cutting-edge technology • Good at writing and explaining features. Eager to develop user manuals and onboard videos • Highly skilled in soft communication and the ability to handle complex request
Benefits
• Great learning opportunities await as you work closely with the founders and exceptional team members from one of the world's top companies. • Experience working in a diverse, highly international environment, collaborating with individuals from regions including the US, Canada, Taiwan, Japan, Singapore, China, and others. • Engage in numerous opportunities to interact with industry leaders who are dedicated to delivering products that offer an exceptional user experience. • Embrace total freedom with our fully remote setup, ensuring you have the flexibility to define and manage your work-life balance effortlessly.
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