Enterprise Customer Success Manager

June 14

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Logo of Contentsquare

Contentsquare

Make every customer count with the complete Digital Experience Analytics platform.

user experience • analytics • ecommerce • web site optimization • digital experience

1001 - 5000

Description

• Maximize customer lifetime value • Drive revenue growth in post-sales customers • Build lasting relationships with key stakeholders • Collaborate with cross-functional teams • Drive renewals and upsells • Proven experience in a customer-facing role

Requirements

• 5-7 years experience in CSM or similar role • Strong track record in supporting change management • Outstanding organizational and project management skills • Exceptional relationship management at executive level • Proficiency with go-to-market frameworks • Analytics mindset and ability to analyze digital metrics

Benefits

• Generous customer lifetime value • Drive revenue growth • Strategic guidance • Executive alignment on goals • Customer satisfaction • Partner with cross-functional teams

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