Make every customer count with the complete Digital Experience Analytics platform.
user experience • analytics • ecommerce • web site optimization • digital experience
1001 - 5000
June 14
Make every customer count with the complete Digital Experience Analytics platform.
user experience • analytics • ecommerce • web site optimization • digital experience
1001 - 5000
• Maximize customer lifetime value • Drive revenue growth in post-sales customers • Build lasting relationships with key stakeholders • Collaborate with cross-functional teams • Drive renewals and upsells • Proven experience in a customer-facing role
• 5-7 years experience in CSM or similar role • Strong track record in supporting change management • Outstanding organizational and project management skills • Exceptional relationship management at executive level • Proficiency with go-to-market frameworks • Analytics mindset and ability to analyze digital metrics
• Generous customer lifetime value • Drive revenue growth • Strategic guidance • Executive alignment on goals • Customer satisfaction • Partner with cross-functional teams
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