3 days ago
πΊπΈ United States β Remote
π΅ $100k - $115k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Success
β’ Advises and guides platform users for successful onboarding and adoption. β’ Develops customer-facing Success Plans to achieve objectives and goals. β’ Troubleshoots technical issues with product and engineering support.
β’ At least 5 years of experience as a customer success manager at a SaaS company β’ Data-driven individual with experience in reporting on metrics and understanding key KPIs
β’ Health Care Plan (Medical, Dental & Vision) β’ Flexible PTO Policy β’ Parental leave β’ Stock Option Plan β’ 401k Plan + Match β’ Learning & Development Budget β’ Remote Work Options β’ Generous Wellness Stipend
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πΊπΈ United States β Remote
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π Customer Success
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