Customer Success Manager - Enterprise

3 days ago

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Logo of Crossbeam

Crossbeam

Data Science β€’ Partnerships β€’ Business Development β€’ Alliances β€’ Channel Sales

Description

β€’ Advises and guides platform users for successful onboarding and adoption. β€’ Develops customer-facing Success Plans to achieve objectives and goals. β€’ Troubleshoots technical issues with product and engineering support.

Requirements

β€’ At least 5 years of experience as a customer success manager at a SaaS company β€’ Data-driven individual with experience in reporting on metrics and understanding key KPIs

Benefits

β€’ Health Care Plan (Medical, Dental & Vision) β€’ Flexible PTO Policy β€’ Parental leave β€’ Stock Option Plan β€’ 401k Plan + Match β€’ Learning & Development Budget β€’ Remote Work Options β€’ Generous Wellness Stipend

Apply Now

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