Customer Success Representative
June 3
Description
• Responsible for ensuring the success and satisfaction of customers • Main point of contact for clients, providing ongoing support, guidance, and training • Occasional travel to US-based ABA conferences may be required • Previous experience in a customer-facing role required • Familiarity with the ABA industry as an RBT, BCBA, or other is essential
Requirements
• Bachelor's degree in business, communications, psychology, or a related field • Proven experience in ABA and/or a customer success, account management, or a related customer-facing role • Excellent communication and interpersonal skills • Strong problem-solving and analytical skills • Ability to work independently and collaboratively in a fast-paced environment • Highly organized with strong time management skills • Experience with CRM software and customer support tools • Fluency in English (additional languages are a plus)
Benefits
• Paid Time Off (Vacation, Sick & Public Holidays) • Training & Development • Work From Home
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