Pega Business Technologist - Director

March 16

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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Bounteous

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Bounteous is a digital solutions firm known for its co-innovation model, which assists leading brands in navigating digital transformations and enhancing user experiences. The company partners with businesses from various sectors such as financial services, healthcare, telecommunications, retail, and convenience, to deliver data-driven solutions. Bounteous offers expertise in areas including artificial intelligence, data analytics, digital commerce, and cloud enablement, helping its clients harness technology for sustained growth and brand loyalty. With a global presence, Bounteous is dedicated to creating personalized and effective digital strategies that drive business success.

501 - 1000 employees

Founded 2003

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Private Equity Round on 2021-08

📋 Description

• We are seeking a highly skilled Pega Business Technologist/Principal with deep expertise in B2B, Martech, and Telecom (preferred) to drive enterprise-wide digital transformation. • This role is instrumental in optimizing Pega capabilities across the entire customer lifecycle—spanning sales, marketing, and support—to enhance real-time business insights and maximize marketing ROI. • Develop and implement best practices, governance, and frameworks to fully leverage Pega’s capabilities across Sales, Marketing, and Support. • Analyze and improve end-to-end enterprise processes, ensuring seamless customer journeys and efficient workflows. • Enhance marketing automation, personalization, and real-time decisioning by integrating Pega CDH, Next Best Action, and AI-driven insights. • Work with key stakeholders—including business leaders, data teams, IT, and product owners—to align Pega solutions with strategic objectives. • Leverage real-time analytics, predictive modeling, and AI-driven recommendations to drive business outcomes. • Apply industry-specific best practices to enhance customer engagement, churn prediction, and revenue optimization. • Promote user adoption, upskill teams, and ensure governance to maximize Pega ROI. • Evaluate emerging Pega technologies and Martech trends to continuously refine and enhance the enterprise ecosystem.

🎯 Requirements

• 10+ years of experience in business technology leadership, focusing on Martech, B2B, and Telecom. • Expertise in Pega platforms, including Pega CDH, Decisioning, Marketing, and CRM capabilities. • Strong understanding of real-time decisioning, AI/ML, and analytics-driven marketing. • Proven ability to define best practices, processes, and governance models. • Hands-on experience in integrating Pega with enterprise systems (Salesforce, Adobe, CRMs, Data Lakes, etc.). • Experience leading cross-functional teams and driving business transformation. • Strong communication and stakeholder management skills.