ServiceNow UX Designer - Architect

November 13

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Bridge Security Advisors LLC

Security β€’ Advisory β€’ Consulting β€’ Strategic Staffing β€’ VCISO

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Description

β€’ Lead the design and implementation of user-centric interfaces on the ServiceNow platform. β€’ Crucial role in delivering seamless user experiences that enhance platform adoption, usability, and satisfaction. β€’ Combine strong UX design principles with a deep understanding of the ServiceNow ecosystem. β€’ Skilled in translating complex workflows into intuitive designs. β€’ Conduct user research to identify user needs, pain points, and opportunities for ServiceNow improvements. β€’ Create wireframes, prototypes, and high-fidelity mockups that align with best practices in UX/UI.

Requirements

β€’ 5+ years of experience in UX design, with at least 2 years focused on ServiceNow UX architecture and design. β€’ Proven track record of designing and implementing UX solutions within the ServiceNow platform. β€’ Proficiency in ServiceNow design tools, including Service Portal and Now Experience framework. β€’ Strong expertise in UX/UI design tools (e.g., Figma, Sketch, Adobe XD) and knowledge of HTML/CSS. β€’ Experience with Agile methodologies and familiarity with ServiceNow development processes. β€’ Strong analytical, problem-solving, and critical thinking skills. β€’ Excellent communication and presentation skills, with the ability to convey complex design concepts to both technical and non-technical stakeholders. β€’ ServiceNow Certified Application Developer or ServiceNow Certified System Administrator preferred. β€’ Familiarity with front-end frameworks and scripting languages used in ServiceNow (e.g., AngularJS, JavaScript). β€’ Experience working in an ITIL-based environment.

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