brightwheel is a comprehensive childcare management software offering solutions for preschools, child care centers, and parents. It streamlines administrative tasks such as billing, payroll, communication, and curriculum planning through its user-friendly app. Brightwheel helps educators and families connect more effectively and is designed to save time on routine tasks, enhancing operational efficiency in childcare settings.
Daycare β’ preschool β’ Mobile & Web Tool β’ Child Care β’ Education
6 days ago
πΊπΈ United States β Remote
π΅ $23 / hour
β° Full Time
π‘ Mid-level
π Senior
βοΈ Operations
π¦ H1B Visa Sponsor
brightwheel is a comprehensive childcare management software offering solutions for preschools, child care centers, and parents. It streamlines administrative tasks such as billing, payroll, communication, and curriculum planning through its user-friendly app. Brightwheel helps educators and families connect more effectively and is designed to save time on routine tasks, enhancing operational efficiency in childcare settings.
Daycare β’ preschool β’ Mobile & Web Tool β’ Child Care β’ Education
β’ Brightwheel is seeking an experienced Payment Operations Specialist to join our dynamic Payment Operations team. β’ You thrive in high-impact roles and are passionate about fraud detection and risk mitigation. β’ In a fast-paced environment, you excel at process-oriented tasks and have a keen eye for detail. β’ You are energized by reviewing a high volume of new account signups and strive for continuous improvement. β’ You possess an unwavering drive to achieve excellence and deliver extraordinary results.
β’ 1+ year experience in a customer-facing role β’ 1+ year of experience in fraud prevention, detection, and investigation β’ 1+ year of experience in a high-volume producing role, solving tickets and engaging in outbound customer calls β’ Strong written and verbal communication skills β’ Extreme attention to detail in all aspects of your work β’ Proven analytical and problem-solving skills, with the ability to create structure in ambiguous situations, investigate root causes, and propose effective solutions.
β’ Healthcare Coverage: Medical, dental, and vision benefits typically valued at $15,000+, with brightwheel providing high coverage for both employees and families β’ Generous Paid Parental Leave for growing families β’ Flexible Paid Time Off (PTO) to recharge and relax β’ 401(k) Enrollment to help you plan for the future β’ Monthly Wellness & Productivity Stipend to support your well-being β’ Work-Life Flexibility: We are a fully remote company, giving you the flexibility to work from where you thrive.
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