Brilliant Earth
Brilliant Earth is a jewelry company that specializes in engagement rings, wedding rings, and various types of diamond and gemstone jewelry. They emphasize responsible sourcing and sustainability in their offerings, providing customers with options including lab-grown diamonds. With a strong online presence, customers can enjoy virtual appointments and shop conveniently across a wide range of styles and designs. Brilliant Earth also focuses on customer care, offering various services like free returns and lifetime warranties.
Ecommerce • Fine Jewelry • Social Responsibility • Ethical Sourcing • Luxury Goods
Vice President - Retail
2 days ago
Brilliant Earth
Brilliant Earth is a jewelry company that specializes in engagement rings, wedding rings, and various types of diamond and gemstone jewelry. They emphasize responsible sourcing and sustainability in their offerings, providing customers with options including lab-grown diamonds. With a strong online presence, customers can enjoy virtual appointments and shop conveniently across a wide range of styles and designs. Brilliant Earth also focuses on customer care, offering various services like free returns and lifetime warranties.
Ecommerce • Fine Jewelry • Social Responsibility • Ethical Sourcing • Luxury Goods
📋 Description
• Lead the Customer Experience, Sales team at Brilliant Earth • Ensure exceptional sales service and personalized experiences for customers • Drive the sales training program for onboarding and team performance • Foster a culture of high sales performance and luxury customer experience
🎯 Requirements
• 10+ years’ experience in a sales leadership role • Experience scaling brick & mortar operations for service oriented or digitally native brands • Proven track record of recruiting and retaining high performing and accountable managers and staff • Ability to travel domestically approximately once per quarter
🏖️ Benefits
• 401(k) with company match • Health and wellness benefits • Generous paid time off and holiday schedules • Employee discounts on jewelry and products
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