Alt Investment Call Center Representative - Remote

October 24

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Broadridge

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Technology • Data and Analytics • Communications

10,000+

💰 Post-IPO Debt on 2023-08

Description

• Develops, implements and evaluates processes ensuring business goals and cost requirements are met • Monitors, assesses and ensures high levels of productivity and delivery to achieve planned ROI • Works with software and internet applications including performance issues, maintenance, system resources, and service and support internet sites. • Provides outsourced operational/transactional business process support for clients. • Ensures quality service and operational performance within the parameters of both the client needs and contract. • Support for routine "back office" processes, data entry, order and application processing, document verification, accounting support and preparing mailings • Performs administrative tasks • Uses administrative, data organizing and coordination skills to complete work • Performs duties according to established procedures

Requirements

• 1-2 years experience in client relations • Strong written and interpersonal skills required • Able to recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options • Understanding and application of procedures and concepts within own discipline and basic knowledge of other discipline

Benefits

• Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings