Call Center Representative

October 20

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Support Services Group

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Call Center Technical Support • I/T Infrastructure Services • Technology Support Services • Support & Repair Services • Technology Legacy / End-of-Life Support Services

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Description

• Effectively communicate with customers • Handle inbound contacts in a courteous, timely, and professional manner • Educate and offer products and services to our customers • Meet or exceed company goals

Requirements

• Must live in Kentucky. • High School or GED Diploma (Required) • Must have at least 1 year of Customer Service/Sales Call Center experience (Preferred) • Excellent written communication skills; attention to detail, data accuracy, and speed. • Ability to navigate multiple technology systems, and multi-task. • Interpreting data and questions to create first contact resolution. • Adaptability in a fast-paced changing environment. • Must have excellent grammar, punctuality, speed, and the ability to thrive in a complex organization. • Must be able to think proactively and collaborate effectively. • Must be willing to submit/pass a background checks.

Benefits

• Outstanding paid training • Management that cares about your personal and professional development • Performance based compensation that allows you to write your own paycheck • Contests and bonuses to add extra money to your paycheck, and awesome prizes • A great introduction into a career of customer support and sales • Top performance awards & contests with cash payouts and merchandise • Flexible working hours • Permanent full-time employees are eligible for comprehensive benefits including Medical, Dental, Vision, and Paid Vacation