Call Center Representative

October 20

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Support Services Group

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Call Center Technical Support • I/T Infrastructure Services • Technology Support Services • Support & Repair Services • Technology Legacy / End-of-Life Support Services

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Description

• Are you looking for opportunities to work for a rapidly growing company with room for advancement? • Support Services Group builds careers! • Our company has grown over 400% in the last 12 months! • Interested in a leadership opportunity? • At Support Services Group, 95% of leadership are hired from within. • Do you want to work safely in the comfort of your own home? • Do you like talking with people? • Would you like the ability to maximize your earnings? • Due to the performance of our amazing Sales Team - Our clients are rewarding us with more business. • More business equals more money. • We'd like to share this money with you! • Equipment for this position is required. • Must be MacBook or Windows 10 or higher Operating System. • You must have a WebCam and a USB Wire Headset. • Responsibilities: Effectively communicate with customers, handle inbound contacts in a courteous, timely, and professional manner, educate and offer products and services to our customers, meet or exceed company goals.

Requirements

• Must live in Kentucky. • High School or GED Diploma (Required) • Must have at least 1 year of Customer Service/Sales Call Center experience (Preferred) • Excellent written communication skills; attention to detail, data accuracy, and speed. • Ability to navigate multiple technology systems, and multi-task. • Interpreting data and questions to create first contact resolution. • Adaptability in a fast-paced changing environment. • Must have excellent grammar, punctuality, speed, and the ability to thrive in a complex organization. • Must be able to think proactively and collaborate effectively. • Must be willing to submit/pass a background check.

Benefits

• Outstanding paid training • Management that cares about your personal and professional development • Performance based compensation that allows you to write your own paycheck • Contests and bonuses to add extra money to your paycheck, and awesome prizes • A great introduction into a career of customer support and sales • Top performance awards & contests with cash payouts and merchandise • Flexible working hours • Permanent full-time employees are eligible for comprehensive benefits including Medical, Dental, Vision, and Paid Vacation