Customer Service Representative
December 21
Description
• Assist clients and employees with HR software and services • Answer incoming calls and chats about benefits plans • Educate and advise customers on benefits and related processes • Process enrollment transactions and troubleshoot issues • Document customer interactions and solutions
Requirements
• Strong verbal and written communication skills • Technical skills in Windows 10 and Microsoft Office • Customer Service Mindset • Advocate Mindset for problem resolution • Professional demeanor with organizational skills • Schedule flexibility for Service Center hours
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